Q. What do I do if I cannot find the part I am looking for?
A. It may be possible to special order a part we do not stock.  Please call customer service at 1-800-234-3280 or use our special order form to submit your request online.

Q. What happens if a part is on backorder?
A. You may cancel or leave a part on backorder at the time of your order.  You may also cancel a backordered part prior to its shipment.  The part will automatically ship when it becomes available.  If refused or returned after shipping, a 20% restocking fee will apply. Backorder estimated availability report.

Q. How do I determine a left hand (LH) part from a right hand (RH) part?
A. Determine a left hand (LH) part from a right hand (RH) part as if you are sitting on your tractor.

Q. How do I determine the width of a wheel / rim?
A. To determine the width of a wheel / rim measure the inside (bead to bead) NOT outside to outside. Watch our video tutorial or print our pdf instructions.

Q. Are your parts painted or primed?
A. Any part that is painted is intended as a primer to prohibit rust.  The part must be repainted and in some cases, stripped and repainted.

Q. Do you carry used parts?
A. For used parts and salvage tractors call our sister company, Grand Blanc Tractor Sales at 1-810-694-5314 or visit their website, www.rustictractors.com or send an email to sales@steinertractorparts.com.

Q. Do you price match?
A. No.

Q. Do you offer price discounts?
A. No.

Q. Do you apply sales tax?
A. Yes. All orders purchased by Michigan residents or purchased in Lennon, Michigan are subjected to Michigan sales tax.  If you believe that you are tax exempt, please download and print out the tax exempt form and fax to 1-810-621-3099.  Please note that some items are not subject to tax exemption for agricultural production (examples: books, emblems, decals, etc.)