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Steiner Tractor Parts is a forty plus-year old customer service driven tractor parts supplier located in Lennon, Michigan. Steiner Tractor Parts is an eCommerce fulfillment company that provides after-market new parts for agricultural antique and classic tractors for both retail and business to business customers. Steiner Corporate Headquarters is located at 1660 South M-13 in Lennon, approximately 11 miles outside of Flint, Michigan area. We are easily accessible from I-69 at exit 123, then 1 mile north on M-13 (Sheridan Road)
The Tractor Parts Support Technician is a full- time position that provides customer support via phone to our customers to determine what part or part alternatives to order to make repairs to their antique and classic farm tractors. In addition, the Technicians also work to locate vendor, order special order parts, provide support to the Customer Service Representative Team and supports the Quality Control team with testing. The Tech position assists in providing accurate quotes, pricing and placing orders.
This position requires someone to have working knowledge of Agricultural Antique Tractor models and excellent tractor, mechanical and electrical knowledge.
Customer Service is Top Priority
This is a customer service facing position with a service mindset of customer satisfaction. This position requires skill in problem evaluation and problem solving. General phone operation, intermediate computer skills with basic data entry and web search skills are necessary. The successful candidate will have the ability to prioritize, multi-task, and troubleshoot daily.
Proven ability to commute to work on time and when scheduled--this is critical ability to work a full-time position, 40-45 hours a week with working hours; Monday-Friday 9am- 6pm and rotating Saturdays from 8am until 12pm.
The compensation offered for the position will be determined based on the employee’s proven skills, experience and knowledge for the position combined with the Steiner Compensation guidelines. This is a full time, non-exempt, hourly paid position with overtime paid at time and a half over 40 hours. The standard working hours are 40-45 hours a week.
Steiner offers a very competitive benefit package with medical, dental, life and 401(k) with performance-based wage and salary review following 90 days of employment as well as a yearly wage review. There is also a bonus opportunity based on the achievement of company goals and personal performance. The biggest benefit is the opportunity to become an integral part of the continued growth and success of the Steiner Tractor family.
Our company is an equal opportunity employer with a drug free workplace! We have a fun fair and honest work environment! We are rapid growth oriented and value the talent our team members bring to us!
Human Resource Manager
Steiner Tractor Parts
New Parts for Old Tractors
1660 S. M-13 Lennon MI 48449
810-621-3000 (Phone) extension # 117