Terms and conditions

We believe in fair and honest treatment of our valued customers.

Sales tax:

Michigan residents and showroom purchases or pickups add 6% sales tax. Remittance of any taxes on orders shipped outside Michigan is the responsibility of the purchaser.

 

Backorders:

Backorders will be shipped as soon as the merchandise is received, unless cancelled by the customer.  Freight charges will apply to all backorder items. Orders cancelled after shipping will be subject to all freight charges and a 20% restocking charge. Please retain your cancellation confirmation number in the event a cancelled part is shipped.

 

Addendum information:

These are new replacement tractor parts that Steiner Tractor Parts, Inc. (STP) manufactures and / or stocks.

 

Manufacturers' names and OEM part numbers are given for reference purposes only. STP does not suggest or imply that the replacemant parts are that of the original manufacturer and / or original equipment.

 

STP tries to maintain all items in stock, but due to unforeseen heavy demand or supplier problems, items maybe out of stock. STP will not be responsible for the delay of items out of stock.

 

If an item is out of stock and if requested you will be informed of the approximate shipping date. This courtesy is not automatic.

 

STP cannot be held responsible for any typographical errors that may occur. We have done our best to make sure that the information for each part it correct.

 

Warranty:

Parts are covered by warranty for 30 days from the date of purchase. Immediate replacement is given if defective in workmanship. Our liability is limited to the replacement of the defective part or refund of the purchase price. This warranty does not cover diagnostic, installation labor and / or final finish.

 

A good mechanic should thoroughly clean and inspect any parts purchased, prior to installation. No replacement is given if broken by customer. We do not accept, nor are we responsible for the manner in which any of these products are used. Neither seller nor manufacturer shall be liable for any loss, injury or damage, direct or consequential, arising from use of or inabilities of the product. After use, the user shall assume all risk and liability whatsoever in connection therewith.

 

Return policies:

 

Book, manual & DVD / video policy: Steiner Tractor Parts, Inc. does not accept returns for exchange, refund, or credit on books, manuals and DVD / videos.

 

Carburetor policy: Steiner Tractor Parts, Inc. does not accept returns for refund or credit on carburetors. Carburetors are limited to exchange only. No exchange will be given if dirt, rust, etc. is found in the carburetor or if it has been taken apart.

 

Electrical parts policy: Steiner Tractor Parts, Inc. does not accept returns for exchange, refund or credit on electrical parts.

 

Paint policy: Steiner Tractor Parts, Inc. does not accept returns for exchange, refund or credit on parts due to paint color, scuffs and scratches. The paint is strictly a primer to prohibit rust. It is impossible to color match the paint due to several paint codes that have been changed throughout the years by the tractors' manufacturers. The parts must be repainted and in some cases stripped and repainted. Color of parts may vary from pictures.

 

Product returns:

We sincerely hope that you are 100% satisfied with anything you purchase from us. But if this is not the case, we want to make sure your return is not difficult. Please keep all packing materials and paperwork when you receive your product delivery. Inspect your shipment carefully so that if there are any problems we can correct them quicly.  A 20% restock fee will be applied to all unauthorized returns, to incorrectly ordered parts, backorders cancelled after shipping and to returns made after 90 days. A 50% restock fee will be applied to returns made after 6 months. No returns will be excepted after one year from the purchase date. Contact us in case there is need to return anything. Special order items are not returnable. Shipping charges are not refundable.

 

 

 

 

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